Shipping Policy
Thank you for shopping with AS&A Collectibles. The terms below constitute our Shipping Policy.
Domestic Shipping
Processing vs. Transit Time
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Shipping speed (e.g., USPS Priority) applies after we hand your package to the carrier.
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Paying for a faster service does not shorten order processing time.
Order Processing Time
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Orders are processed within 1–3 business days (Mon–Fri), unless stated otherwise.
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Items labeled “RESTOCK” require 5–7 business days to process.
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We do not ship or deliver on holidays.
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During high order volume, processing and delivery may be delayed. If there’s a significant delay, we’ll contact you via email or phone.
Shipping Addresses
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We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO.
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We can ship to P.O. Boxes via USPS. (Note: UPS does not deliver to P.O. Boxes.)
Shipment Confirmation & Tracking
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You’ll receive a shipping confirmation email with tracking once your order ships.
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Tracking typically becomes active within 24 hours of carrier pickup.
Customs, Duties & Taxes (If Applicable)
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If an order ships internationally or incurs government fees, all tariffs, duties, taxes, brokerage, and related charges are the customer’s responsibility.
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Carrier or customs delays are outside our control.
Lost, Stolen, or Damaged Packages
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Risk of loss transfers to the buyer once a package is accepted by USPS or UPS.
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AS&A Collectibles is not responsible for packages that are lost, stolen, held, or damaged after carrier acceptance.
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If your order arrives damaged or incorrect, email us within 48 hours with photos of the item, inner packing, outer box, and label so we can help evaluate next steps.
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For in-transit issues (lost/stolen), please file a claim directly with the carrier; we’ll gladly provide supporting documentation.
Questions? Contact us at info@asacollectibles.com with your order number.